Terms and conditions
Last updated: October 2026
Draft prepared for the new website proposal. It must be reviewed and approved by the association, ideally with a lawyer, before publication. Fields in [square brackets] need information from the association. The Portuguese version prevails.
Who we are
This website belongs to Associação Ram Dass Guru (Association Ram Dass Guru), a non-profit association, tax number (NIPC) 510581471, registered office at Rua do Rajo 1, 2705-736 Santa Susana, São João das Lampas, Sintra, Portugal. Email: info@ramdassguru.pt. Phone: +351 911 897 040.
Using this website
The information on this website is given in good faith and updated whenever possible. Times, prices and dates may change; please confirm with us before travelling or booking. Texts and photographs belong to the association or their authors and may not be used without permission.
Bookings, stays, Seva and events
Booking requests are made by email. A booking is only confirmed when the association confirms it in writing, with the final price and payment conditions.
- Deposit and payment method: [to be set by the association].
- Cancellation by the participant and refunds: [to be set by the association].
- Cancellation or changes by the association: [to be set by the association].
[For legal review: whether the 14-day right of withdrawal for distance contracts applies, and its exceptions for accommodation and leisure services on specific dates.]
Donations
Donations are voluntary and give no right to anything in return. For a receipt, write to info@ramdassguru.pt. [The association should confirm whether donations qualify for tax benefits before stating it.]
Complaints and dispute resolution
You can file a complaint in the Portuguese electronic complaints book, the Livro de Reclamações Eletrónico.
In a consumer dispute, consumers may use an alternative dispute resolution entity: [entity to be confirmed by the association, for example the Lisbon Consumer Arbitration Centre, www.centroarbitragemlisboa.pt]. More information on the Portal do Consumidor.